Nourishin Website, Mobile App, and Village Directory
Last updated: May 2026
Nourishin Pty Ltd respects your right to privacy and is committed to safeguarding the privacy of our customers, website users, and mobile application users. We adhere to the Australian Privacy Principles established by the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
We may collect personal information you provide via the Nourishin website or app, including:
User accounts are identifiable by name and email. This information is stored securely and not shared publicly. Users may also voluntarily submit sensitive information such as dietary requirements or location data (e.g. meal drop addresses). You control what you share and may update or delete your information.
We review all Village EOI applications before approval; however, we do not take responsibility for the business practices, qualifications, or insurance of directory members.
Personal information is collected when you:
We may also receive data from integrated third-party services.
Your information may be used to:
For directory providers, information from your EOI form is used to create a listing after subscription and approval. Your public listing content – including business name, location, services, and contact details – is displayed publicly as part of the Village Directory. By submitting a listing, you consent to this public display.
Email addresses are also used to assign mailing groups via MailerLite.
Your data may be shared only when necessary with:
We do not sell or rent your personal information. All partners are required to handle your data in accordance with applicable privacy laws.
You may choose to submit dietary requirements or meal drop address details when coordinating support. This information is not monitored or verified by Nourishin.
We are not responsible for the safety, handling, or preparation of meals exchanged between users.
Users are responsible for clearly communicating dietary needs and for assessing meals before consumption.
We vet Village directory applicants before approval, but Nourishin is not responsible for verifying the insurance, licensing, or conduct of listed businesses.
Any contact between users and Village members happens outside of Nourishin’s oversight.
Our website uses cookies – small text files stored on your device – to improve your browsing experience, remember your preferences, and gather analytics data. You can manage cookie preferences through your browser settings. Disabling cookies may affect some website functionality. We do not use cookies to identify you personally without your consent.
We maintain physical, technical, and organisational safeguards to protect your personal data. However, no method of digital storage or transmission is completely secure.
You may request access to or correction of the personal information we hold about you. Contact us at support@nourishin.com.au for assistance. We will respond within a reasonable timeframe in accordance with the Australian Privacy Principles.
Users who submit an Expression of Interest (EOI) for the Nourishin Village may have their information processed by our team to create a public-facing profile after approval and subscription. This includes business name, location, website, service description, and selected categories. Profiles are editable by the user. Subscription status and data are used to manage visibility and feature access.
Information is also used for tagging and communication via MailerLite and for assigning roles within the Nourishin platform.
Nourishin is committed to protecting families and preventing all forms of child sexual abuse and exploitation (CSAE). Our app is designed for adult use only and is governed by strict policies that reflect both local and international safety standards.
Our commitment:
Reporting and escalation:
We align with global standards including the Technology Coalition, eSafety, and WeProtect. We will cooperate fully with law enforcement. If you see or experience anything concerning on our platform, please contact us immediately at support@nourishin.com.au.
Australia: Office of the eSafety Commissioner – esafety.gov.au – 1800 880 176
New Zealand: Netsafe New Zealand – report.netsafe.org.nz – 0508 638 723
We may update this Privacy Policy periodically. Any changes will be posted on our website. Continued use of our services constitutes acceptance of the updated terms.
If you have any questions or concerns about this Privacy Policy, please contact support@nourishin.com.au.